This policy defines the terms and conditions for refunds of the CryptoMator license. We strive to ensure fair refund conditions for our customers while maintaining established rules.
1.1. A refund is possible within 14 days of purchase under the following conditions:
1.2. Refunds are NOT provided in the following cases:
2.1. To request a refund, you must:
2.2. After receiving the request:
3.1. Refunds are processed:
3.2. Special cases:
4.1. For plans with auto-renewal:
5.1. Please note: