Refund Policy

1.1. A refund is possible within 14 days of purchase under the following conditions:

• License has not been activated
• Software has not been used for real trading
• No terms of use violations have occurred

1.2. Refunds are NOT provided in the following cases:

• More than 14 days have passed since purchase
• License has been activated
• Software has been used for trading
• Terms of use violations have been detected

2.1. To request a refund, you must:

• Submit a request through your personal account
• Specify the reason for the refund
• Provide payment details
• Confirm non-use of the software

2.2. After receiving the request:

• Request is reviewed within 3 business days
• If approved, refund is processed within 7 business days
• Decision notification is sent via email

3.1. Refunds are processed:

• Using the same payment method as the original purchase
• In the same currency as the original payment

3.2. Special cases:

• If original payment method is unavailable, an alternative method will be used
• For cryptocurrency payments, refunds are processed at current exchange rates

4.1. For plans with auto-renewal:

• Cancellation is available anytime through your personal account
• Cancellation must be made at least 24 hours before the next billing cycle
• Access remains active until the end of the paid period

5.1. Please note:

• Payment system fees are not refundable
• Partial service usage results in proportional refunds
• Non-standard cases are reviewed individually